Legal
Privacy Policy
Last updated June 6, 2026
Big Sky Roasting (“we,” “us,” or “our”) is a small family roastery based in Helena, Montana. This policy explains what information we collect when you visit bigskyroasting.com or place an order, how we use it, and the choices you have. We keep this simple because our business is simple: we sell coffee and ship it to you.
Information we collect
- Order details. Your name, email address, shipping address, phone number (if provided), and the items you purchase.
- Payment information. Card and billing details are entered directly with our payment processor, Stripe. We do not see or store your full card number on our servers.
- Account information. If you create an account, we store your email and saved addresses so checkout is faster next time.
- Basic technical data. Standard information your browser sends, such as your IP address and the pages you view, used to keep the site running and secure.
How we use it
- To process payments and fulfill and ship your orders.
- To send order confirmations, shipping updates, and respond to questions you send us.
- To maintain your account and order history.
- To protect against fraud and keep the website operating properly.
We do not sell your personal information, and we do not send marketing emails unless you ask us to.
Who we share it with
We share information only with the service providers we need to run the shop, and only as needed to do their job:
- Stripe for secure payment processing.
- Shipping carriers to deliver your order.
- Email and hosting providers that power our order confirmations and website.
We may also disclose information if required by law.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you. Just reach out and we will take care of it. If you have an account, you can update your details or addresses at any time.
Data retention and security
We keep order records as long as needed for our business and tax obligations, then dispose of them. We take reasonable measures to protect your information, and our checkout runs over an encrypted connection.
Contact us
Questions about this policy or your information? Email us at [email protected]. We may update this policy from time to time; the date above reflects the most recent change.